Hosted Call Accounting – Managing Your Communication Infrastructure

Hosted Call Accounting - Managing Your Communication Infrastructure

Hosted Call Accounting (sometimes referred to as web call accounting) is a fully managed Software as a Service (SaaS) alternative to purchasing hardware and software and expending internal resources. These services can be strictly for basic incoming and outgoing telephone call tracking from a PBX system or all encompassing of the entire communication ecosystem.  Some companies offer complete outsourcing services for remote polling, authorization code billing, charge-back, network planning, traffic analysis, carrier/service comparisons, SIP / IP PBX reporting, voice mail, call center, auto attendant, mobile tracking, internet usage and more.

Many organizations have high overhead costs, staff turnovers and little time for in-house software.   Hosted call accounting is managed by the provider; the end user accesses the services via a simple browser anywhere, anytime.  There is generally no requirement for additional software. Hosted call accounting helps organizations manage their communication facilities. Management issues include controlling abuse, increasing staff productive and equipment provisioning. This service is a suitable solution for health care, educational institutions, government agencies and general business.

Traditionally call accounting involved the printing of hundreds or thousands of pages of activity detailing or summarizing telecom facilities by division, call center or end user. Hosted call accounting gives managers the option of reviewing the same data online in concise easy to read reports and charts. You can print only the detail you really need.  No longer is there a need for one dedicated computer system to handle your call detail records.

Often when an organization changes, upgrades or replaces hardware internal call accounting software is also replaced.   Hosted call accounting can make hardware changes and migration seamless.   The central server of a seasoned web call accounting service can easily adapt to new data streams, protocols and technologies resulting in greater return on investment and long term assurance.

Hosted call accounting will reduce or eliminate the need for internal IT resources and training, provisioning of additional office space, computer resources and electricity cost.   Experts in the field of communication management take full control of  data collection, processing and real time access to reports. These specialists can generally assist you with the planning and management of the telecommunications network. 

During times of uncertainty, it is imperative for organizations to streamline their organizations cut cost and increase productivity. The free flow of communication is imperative to the lifeline of every business. The invaluable metrics collected from PBXs, IP PBX/VoIP Servers, routers and gateways can assist business in configuring and fine tuning their communication facilities. Hosted call accounting offers a powerful hands free way to improve network performance, cut misuse and abuse, improve productivity and increase your bottom line.

 



18 Responses to “Hosted Call Accounting – Managing Your Communication Infrastructure”

  1. Hey, this was fun. It’s like part 1 of the Money as Debt movie that shows how the goldsmith became a banker.

  2. The classes are not hard. I bet you have done more harder college math classes. Accounting was invented by the same person who invented Algebra. So basically, it an equation. Revenue -expenses =Owner's Equity.

    You did not specify what type of job you applying for. Accounting related job requires basic knowledge of accounting . So I would get those two classes out of the way. Also, knowledge of basic accounting software will be plus i.e. Quickbooks or Peachtree and Office 2007. The more accounting related skills you have to offer the easier it will be to land that first job.

    Good Luck!

  3. The accounting procedures are same both in Government and firms.
    But the pressure of work will be far less in government as the work is set to a pattern, whereas the accounting in firms is commercially oriented !

  4. Thanks for the free lessons.

  5. No- every country's economy and method of accounting is so different that there is no chance that we will have a universal accounting standard

  6. The difference is that at a community college it will cost you much less. And they won't have advanced classes, If you have any questions, ask your community college and then talk to somebody from the department at your transfer school.

  7. the french run away if the numbers get to big?!?!?!

    <—-falls down lol

  8. Now I can understand why you drop out of school,don’t work,sell drugs,steal,beat your women,neglect your children,don’t vote,drain the welfare system,over crowd the prison system,exploit affirmative action,collect food stamps but somehow top all American ethnic groups in obesity, insist rap is music,believe OJ is innocent,wear your pants around your knees,refer to on another as nigger,believe the Feds created crack to feed to the blacks and the one that really annoys me pronounce ask as “axe”.

  9. You’re a dolt. You come to an accounting video to talk shit about white people? Sorry we are smart enough to make money legitimately rather then killing, stealing and selling drugs. And even when we sell drugs, we don’t mix it Windex.

    Get educated, it’s no one else’s fault if you let someone “siphon” or steal your money but your own. I’d of thought someone who was smart enough to correctly spell siphon would have more of an understanding.. Maybe you used a thesaurus (that is not a dinosaur)

  10. Yes, it is a very good idea. I am the Dean of a business school, and I can tell you that this year, despite the bad economy, every single one of our Accounting majors who graduated last week has a job in their field.

  11. probably because you care more about it now

  12. how come when i took accounting in school, it sounded so confusing?

  13. CIA created crack, it’s a fact

  14. It probably starts with you placing an order for some goods. When the goods arrive, you need to pass a journal entry in the purchases journal to record the purchase of merchandise inventory. This will find its way subsequently into the general ledger (GL). In the course of business, you'd need to make payments to other vendors and employees. These entries will be in the cash book and subsequently into the GL. When you make a sale, you need to pass journal entries too. These will be in the sales journal which will again find their way into the GL. When your customers pay you, these are again cash book entries, again ending up in the GL. From the GL you extract your trial balance, then pass adjusting journal entries, then you'll have your adjusted TB from which you can prepare your income statement and balance sheet. This is as brief as I can make it.

  15. This woman is good!

  16. you don't say if you are attending school during the day or at night. If you are attending during the day, focus on your studies and try to get into a CPA program. Pass that and you join a public accounting firm for a min. 2 years. Learn all aspects of the audit and you can stay or move into private industry. Either way, its a win-win for you as CPA's are in greatest demand and highest on the incoming wage scale.
    On the other hand, if you are taking evening classes, then by all means switch out of retail. There are 2 basic approaches, go to specific company web sites and check their job postings. Not sure of companies in your area? Go to the web and type in "companies located in NYC" for example.
    The second approach is to find employment agencies specializing in entry level positions in your area. You can locate them rhe same way as the companies or you can look thru your local newspaper. The agency fee is typically paid by the employer, don't settle on one that wants a ffrom you.

  17. From a UK perspective we have three or four categories:

    Unqualified
    Qualified by experience
    Accounting Technician
    CCAB Qualified Accountant

    Accounting Technician is a distinct qualification offered by The Association of Accounting Technicians.

    Qualified Accountants are usually Chartered Accountants, Chartered Management Accountants, Chartered Certified Accountants or Chartered Public Finance Accountants

    Qualified Accountants qualification is more advanced than a degree.

    Hope this helps

  18. Because most teachers aren’t very good….teachers…lol, silly really.

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